Terms of Service

1. Acceptance of Terms

By purchasing products from Lost Process Designs, you agree to these Terms of Service.

2. Product Information

We make reasonable efforts to ensure product descriptions, specifications, and pricing are accurate. However, errors may occur, and we reserve the right to correct any inaccuracies and cancel orders if necessary.

3. Vehicle Compatibility

Customers are responsible for verifying that parts are compatible with their vehicle before purchasing.

4. Pricing and Payment

All prices are listed in USD and are subject to change without notice. Payment must be received before products are shipped or released.

5. Shipping

Delivery dates are estimates only and are not guaranteed. Risk of loss transfers to the customer upon delivery by the carrier.

6. Installation and Use

Products should be installed by qualified professionals when appropriate. Lost Process Designs is not responsible for damage, injury, or losses resulting from improper installation, misuse, modification, or unauthorized repairs.

7. Warranty Disclaimer

Unless otherwise stated, products are sold with only the manufacturer's warranty, if any.  Lost Process Designs disclaims all other warranties to the fullest extent permitted by law.

8. Limitation of Liability

To the maximum extent permitted by law, Lost Process Designs shall not be liable for indirect, incidental, special, or consequential damages arising from the purchase or use of products.

9. Governing Law

These terms shall be governed by the laws of Colorado and/or The United States.

Return Policy

Return Eligibility

Returns may be requested within 30 days of delivery, subject to the conditions below.

Eligible Returns

• New, unused parts in original packaging.

• Products returned with all accessories, hardware, labels, and documentation.

• Incorrect items shipped by us.

• Defective products covered by warranty.

Non-Returnable Items

• Opened fluids, chemicals, paints, or lubricants.

• Parts that have been installed, modified, damaged, or show signs of use.

• Clearance or final-sale items.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

• We recommend using a trackable shipping service.

Inspection and Refunds

Returned items will be inspected upon receipt. Approved refunds will be issued to the original payment method within 5–10 business days after inspection.

Damaged or Defective Items

Any shipping damage or defects must be reported within 5 business days of delivery. Photos may be required for claims processing.

Exchanges

Exchanges are subject to product availability. If the requested replacement is unavailable, a refund may be issued.